Contact Information

Department

Focus

Contact Information

Student Services

Open: Monday – Friday, 11 am – 7 pm Central Time*
  • Student issues/concerns
  • Student materials issues
    • Materials delivery
    • eBook access
    • Troubleshooting

E-mail: [email protected]

Phone: 855-277-5007 (option 1)

Website: https://connect.adler.edu/studentservices/gcstudentservices/Pages/default.aspx

Ember Support

Open: 24 hours a day
  • Ember learning management system support
  • Course technical issues or errors; course access

Knowledge base, live chat & submit a help ticket:
https://support.hotchalkember.com

Adler Technology Helpdesk

Open: Monday – Friday, 8 am – 6:30 pm; Saturday - Sunday, 8 am - 4 pm Central Time
  • Office365
    • E-mail
    • OneDrive
    • Skype for Business
  • WebAdvisor/Student Planner
  • Adler Connect
  • Password reset

Knowledge base:
https://connect.adler.edu/campuslife/technology/Pages/default.aspx

E-mail:
[email protected]

Financial Aid

Open: Monday – Friday, 9 am – 5 pm Central Time

  • Financial Aid Applications
  • Student Loans
  • Veteran’s Education Benefits

E-mail: [email protected]

Student Accounts

Open: Monday – Friday, 9 am – 5 pm Central Time

  • Tuition payments and payment plans
  • Student refund checks
  • Direct deposit
  • Billing concerns
  • 1098T Tax Forms

E-mail: [email protected]

Writing Support

Open: 24 hours a day
  • Writing support
  • Paper review

From any course in Ember, select “Brainfuse” from the left navigation.

Library Services

Open: Monday – Friday, 9 am – 5 pm Central Time
  • Accessing library content
  • Research assistance

E-mail:
[email protected]
Website:
http://library.adler.edu/global_campus_students